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Default to async. A short Loom video plus a written summary outperforms a 30-minute call for most updates and replaces the 'can we hop on a quick call?' loop.Reserve sync calls for…

Default to async. A short Loom video plus a written summary outperforms a 30-minute call for most updates and replaces the ‘can we hop on a quick call?’ loop.

Reserve sync calls for kickoff, mid-project pivots, and launch. The rest happens in writing.

Always confirm decisions in writing. ‘As discussed’ messages create a paper trail that protects both sides.

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